Employee FAQ - Edinboro University

          Employee FAQ

          How do I get technology help?

          Once you have been assigned an employee email address and password, you will be able to log in to the MyEdinboro portal for the Faculty and Staff Tools and Digital Resources Page, which provides helpful information and resources organized by category for easy reference. Additionally, clicking on the MyEdinboro “Tech Help” icon allows you to search for self-help solutions and/or create a helpdesk ticket. You may also call the Technology Help Center at campus extension 2111 (or 814-732-2111 from an off-campus location) to talk to a technical support representative, or visit us in person on the upper level of Ross Hall.

          Does the University provide on-going technology training?

          Yes, Information Technology Services offers various training throughout the academic year, including a Technology Orientation Day during the week prior to the start of the fall semester. Employees will be notified of the topics, dates and times prior to all training. Additional department training is available by contacting the Technology Help Center.

          How do I reset my password?

          With your current employee email address and password, you can log in to the MyEdinboro portal and click on the “Forgot/Expired/Chnage Password” link to update your password.

          Where are the computer labs around campus?

          Click here for a complete list of available campus computer labs.

          What cloud storage options are available to employees?

          As an Edinboro University employee, you will have access to both Dropbox and OneDrive for your cloud storage solutions.