RN to BSN Program
Survey Questions and Rating Scale
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Check One: |
Not Acceptable |
Acceptable |
Good |
Very Good |
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1. |
The friendliness and helpfulness of the receptionists were |
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____2____ |
___3__ |
___4__ |
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2. |
The extent to which the CAPS demonstrated confidentiality was |
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3. |
The limit on the individual counseling sessions was |
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4. |
The personal manner (e.g. respect, attentiveness, concern) of my psychologist was |
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5. |
The extent to which I experienced a partnership in working with my psychologist was |
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6. |
The extent to which I was assisted to deal with my thoughts, feelings and/or behaviors was |
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7. |
The extent to which counseling helped me identify possible courses of action was |
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8. |
To a friend, I would recommend my psychologist as |
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9. |
Based on my overall experience, I consider the Center's services |
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10. |
Prior to counseling, my academic functioning had declined, but now it is ... |
1 worse |
2 unchanged |
3 better |
item does not apply to me |
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The averages shown below were derived from a scale of 1-4 ranging from Not Acceptable to Very Good.
The average shown in #10 is based on a scale of 1-3 ranging from Worse to Better.
Percentage of responses to each item rated Good and Very Good are reported beginning with AY 2007.
| AY 2000-01 | Count | Avg #1 | Avg #2 | Avg #3 | Avg #4 | Avg #5 | Avg #6 | Avg #7 | Avg #8 | Avg #9 | Avg #10 |
| 106 | 3.4 | 3.7 | 3.3 | 3.8 | 3.6 | 3.6 | 3.6 | 3.7 | 3.7 | 2.6 | |
| AY 2001-02 | Count | Avg #1 | Avg #2 | Avg #3 | Avg #4 | Avg #5 | Avg #6 | Avg #7 | Avg #8 | Avg #9 | Avg #10 |
| 72 | 3.7 | 3.8 | 3.2 | 3.9 | 3.8 | 3.7 | 3.8 | 3.8 | 3.8 | 2.9 | |
| AY 2002-03 | Count | Avg #1 | Avg #2 | Avg #3 | Avg #4 | Avg #5 | Avg #6 | Avg #7 | Avg #8 | Avg #9 | Avg #10 |
| 67 | 3.5 | 3.9 | 3.3 | 3.8 | 3.7 | 3.7 | 3.6 | 3.7 | 3.6 | 2.9 | |
| AY 2003-04 | Count | Avg #1 | Avg #2 | Avg #3 | Avg #4 | Avg #5 | Avg #6 | Avg #7 | Avg #8 | Avg #9 | Avg #10 |
| 73 | 3.4 | 3.8 | 3.4 | 3.8 | 3.6 | 3.6 | 3.6 | 3.7 | 3.7 | 2.8 | |
| AY 2004-05 | Count | Avg #1 | Avg #2 | Avg #3 | Avg #4 | Avg #5 | Avg #6 | Avg #7 | Avg #8 | Avg #9 | Avg #10 |
| 74 | 3.5 | 3.9 | 3.2 | 3.9 | 3.8 | 3.8 | 3.8 | 3.8 | 3.7 | 2.8 | |
| AY 2005-06 | Count | Avg #1 | Avg #2 | Avg #3 | Avg #4 | Avg #5 | Avg #6 | Avg #7 | Avg #8 | Avg #9 | Avg #10 |
| 80 | 3.5 | 3.9 | 3.2 | 3.9 | 3.8 | 3.7 | 3.8 | 3.8 | 3.7 | 2.8 | |
| AY 2006-07
% "Good"+ "Very Good" |
Count | Avg #1 | Avg #2 | Avg #3 | Avg #4 | Avg #5 | Avg #6 | Avg #7 | Avg #8 | Avg #9 | Avg #10 |
| 56 | 3.57 | 3.78 | 3.52 | 3.93 | 3.70 | 3.75 | 3.78 | 3.77 | 3.71 | 2.88 | |
| .............. | 93% | 93% | 93% | 98% | 95% | 98% | 97% | 97% | 91% | 89% "Better" |
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| AY 2007-08
% "Good"+ "Very Good" |
Count | Avg #1 | Avg #2 | Avg #3 | Avg #4 | Avg #5 | Avg #6 | Avg #7 | Avg #8 | Avg #9 | Avg #10 |
| 65 | 3.33 | 3.84 | 3.43 | 3.81 | 3.73 | 3.81 | 3.73 | 3.72 | 3.75 | 2.79 | |
| ............... | 78% | 98% | 86% | 95% | 98% | 100% | 97% | 95% | 100% | 81% | |
| AY 2008-09
% "Good"+ "Very Good" |
Count | Avg #1 | Avg #2 | Avg #3 | Avg #4 | Avg #5 | Avg #6 | Avg #7 | Avg #8 | Avg #9 | Avg #10 |
| 71 | 3.27 | 3.77 | 3.43 | 3.89 | 3.69 | 3.69 | 3.69 | 3.77 | 3.74 | 2.79 | |
| ............... | 80% | 94% | 90% | 99% | 96% | 94% | 94% | 96% | 99% | 78% | |
| AY 2009-10
% "Good"+ "Very Good" |
Count | Avg #1 | Avg #2 | Avg #3 | Avg #4 | Avg #5 | Avg #6 | Avg #7 | Avg #8 | Avg #9 | Avg #10 |
| 111 | 3.30 | 3.77 | 3.15 | 3.75 | 3.63 | 3.64 | 3.66 | 3.68 | 3.64 | 2.71 | |
| ............... | 82% | 94% | 74% | 94% | 88% | 93% | 91% | 91% | 93% | 72% | |
| AY 2010-11
% "Good"+ "Very Good" |
Count | Avg #1 | Avg #2 | Avg #3 | Avg #4 | Avg #5 | Avg #6 | Avg #7 | Avg #8 | Avg #9 | Avg #10 |
| 77 | 3.47 | 3.73 | 3.59 | 3.91 | 3.79 | 3.77 | 3.75 | 3.81 | 3.78 | 2.74 | |
| ............... | 84% | 92% | 86% | 95% | 92% | 96% | 95% | 95% | 94% | 74% | |
| AY 2011-12
% "Good"+ "Very Good" |
Count | Avg #1 | Avg #2 | Avg #3 | Avg #4 | Avg #5 | Avg #6 | Avg #7 | Avg #8 | Avg #9 | Avg #10 |
| 96 | 3.54 | 3.88 | 3.22 | 3.81 | 3.68 | 3.61 | 3.65 | 3.72 | 3.65 | 2.86 | |
| ............... | 93% | 99% | 75% | 96% | 93% | 92% | 92% | 94% | 95% | 71% |
| AY 2012-13
% "Good"+ "Very Good" |
Count | Avg #1 | Avg #2 | Avg #3 | Avg #4 | Avg #5 | Avg #6 | Avg #7 | Avg #8 | Avg #9 | Avg #10 |
| ............... | % | % | % | % | % | % | % | % | % | % |
UPDATED 10/17/12
